xdaji Frequently
Asked Questions

Creating an xdaji account takes less than two minutes. Visit xdaji.com, click the registration link, and fill in your full name, mobile number, email address, and a secure password. You will receive a one-time verification code via SMS to confirm your number. Once verified, your account is active and you can make your first deposit using bKash, Nagad, Rocket, or a Bangladeshi bank transfer.

xdaji requires a valid government-issued photo ID to complete KYC verification. Accepted documents include your National Identity Card (NID), Bangladesh passport, or driving licence. You will need to upload a clear photo or scan of the front and back of your chosen document. Some accounts may also be asked to provide a selfie for liveness verification. Verification is typically completed within 24 hours of submission.

Yes, xdaji is accessible to players throughout Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. The platform is fully mobile-optimised, so you can play from anywhere in the country using a smartphone and a stable internet connection — no dedicated app download is required.

The minimum age to register and gamble on xdaji is 18 years old. This is a strict policy with no exceptions. All accounts undergo age verification as part of the KYC process, and any account found to belong to a person under 18 will be immediately closed and any funds returned to the registered payment method.

To reset your xdaji password, click the 'Forgot Password' link on the login page and enter the mobile number or email address associated with your account. You will receive a reset link or OTP code within a few minutes. Follow the instructions to create a new password. If you do not receive the reset message, check your spam folder or contact xdaji support via live chat.

No — xdaji strictly permits one account per person. Duplicate accounts are detected during KYC verification and during routine security checks. If multiple accounts are found belonging to the same individual, all accounts may be suspended and bonuses forfeited. If you believe a duplicate account was created accidentally, contact xdaji support immediately to resolve the issue.

To deposit via bKash on xdaji, log into your account, go to the Cashier section, and select bKash as your payment method. You will be shown the designated xdaji bKash merchant number and a unique transaction reference code. Open your bKash app, send the deposit amount to that number, and enter the reference code in the confirmation field on xdaji. Deposits via bKash are typically credited to your xdaji balance within 1 to 5 minutes.

Nagad deposits on xdaji are processed in real time and are usually reflected in your account balance within 1 to 3 minutes of completing the transaction. The process is the same as bKash — navigate to the Cashier, select Nagad, follow the on-screen instructions, and include your unique reference code with the payment. If your deposit has not arrived after 10 minutes, contact xdaji's 24/7 live support with your Nagad transaction ID.

The minimum deposit amount on xdaji is ৳200 BDT, regardless of the payment method you use. This applies to bKash, Nagad, Rocket, Upay, and bank transfers from Dutch-Bangla Bank, BRAC Bank, Islami Bank, IBBL, City Bank, or Sonali Bank. There is no maximum deposit limit by default, though individual payment providers may impose their own daily transaction caps.

The minimum withdrawal on xdaji is ৳500 BDT. Withdrawals are processed back to the same payment method used for your most recent deposit — for example, if you deposited via Nagad, your withdrawal will be sent to your Nagad wallet. Most mobile wallet withdrawals (bKash, Nagad, Rocket) are completed within 30 minutes to 2 hours. Bank transfer withdrawals may take up to 2 business days.

xdaji does not charge any platform-side fees on deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction charges — for example, bKash and Nagad may deduct a small service fee on send-money transactions depending on your account type. Always check your provider's current fee schedule before initiating a payment.

No — for security and anti-money-laundering compliance, xdaji requires withdrawals to be sent to the same payment method and account number used for deposits. This policy prevents third-party transfers and protects your funds. If your registered bKash or Nagad number has changed, you must contact xdaji support to update your payment details and complete an additional identity verification step before withdrawing.

To bet on cricket on xdaji, navigate to the Cricket section from the main menu, select your match — whether it is a BPL fixture, IPL game, T20 World Cup match, or a Bangladesh Tigers international — and browse the available betting markets. Markets typically include match winner, top batsman, top bowler, total runs, and live in-play options. Select your market, enter your stake in BDT, review your bet slip, and confirm.

Yes, xdaji offers live in-play betting on major cricket tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, and bilateral series featuring the Bangladesh Tigers. In-play markets update dynamically as the match progresses, covering ball-by-ball events such as next wicket, next boundary, and over-by-over runs. Odds shift in real time based on match conditions.

xdaji offers a wide catalogue of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Titles range from classic 3-reel fruit machines to modern 5-reel video slots with bonus rounds, free spins, multipliers, and progressive jackpots. You can browse the full catalogue in the Slots section, filter by provider or theme, and play in demo mode to familiarise yourself with a game before wagering real money.

Yes, xdaji is fully optimised for mobile play on both Android and iOS devices. The entire platform — including sports betting, live casino, slots, and your account management dashboard — runs directly in your mobile browser without requiring a dedicated app download. For the best experience, use an up-to-date version of Chrome, Firefox, or Safari on a stable internet connection (4G or Wi-Fi recommended for live games).

Return-to-player (RTP) percentages on xdaji slots vary by game and provider, but typically range from 94% to 97% for popular titles from Pragmatic Play and NetEnt. All games on xdaji use certified random number generators (RNGs) supplied by the respective game studios, ensuring fair and unpredictable outcomes on every spin. You can find the specific RTP for any slot in the game's information or paytable section.

xdaji offers a welcome bonus for new players on their first deposit. The exact bonus terms — including the match percentage, maximum bonus amount in BDT, and any minimum deposit threshold — are displayed on the promotions page at the time of your registration. Bonus funds are credited to your account automatically once your qualifying deposit is processed. Always read the full bonus terms and wagering requirements before opting in.

Wagering requirements on xdaji bonuses specify how many times the bonus amount must be bet before the resulting winnings can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳20,000 in eligible bets before requesting a cashout. The current wagering requirement for each promotion is stated clearly in the individual bonus terms. Sports bets and certain slot games may contribute at different rates.

Yes, xdaji regularly runs free spins promotions on selected slot titles, particularly for new game launches from providers like Pragmatic Play and NetEnt. Free spins are awarded as part of welcome packages, reload bonuses, and seasonal promotions tied to events like Eid, Pohela Boishakh, and the IPL season. Winnings from free spins are typically subject to a wagering requirement before withdrawal. Check the promotions page for current free spins offers.

xdaji operates a loyalty programme that rewards consistent players with points for every real-money wager placed across sports betting, live casino, and slots. Accumulated points can be redeemed for bonus funds or cashback. Higher-volume players are eligible for VIP tier upgrades, which come with benefits such as priority withdrawals, dedicated account managers, higher deposit and withdrawal limits, and exclusive bonus offers. Contact support to enquire about your current loyalty status.

Whether a bonus can be used across both cricket betting and slots simultaneously depends on the specific promotion's terms. Some xdaji bonuses are product-specific — for example, a slots welcome bonus may only contribute wagering progress when used on eligible slot titles. Sport-specific bonuses may be restricted to the sportsbook. Always check the "Eligible Games" or "Eligible Markets" section of each bonus before placing bets to avoid disqualification.

xdaji uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and the platform. Your personal information is stored securely and is never sold to third parties. Payment transactions are processed through verified payment gateways including bKash, Nagad, and Rocket, all of which carry their own security certifications. Two-factor authentication (2FA) is available on your xdaji account for an additional layer of login security.

xdaji operates as an online gambling platform targeting the Bangladesh market and uses secure, encrypted technology to deliver its services. We recommend all players satisfy themselves regarding the applicable laws in their own jurisdiction before registering. xdaji does not make specific regulatory or licensing claims about Bangladesh's gambling law on behalf of its players. Players are solely responsible for ensuring their use of the platform complies with local regulations.

To self-exclude from xdaji, go to the Responsible Gaming section in your account settings and select 'Self-Exclude'. You can choose a period of 6 months, 1 year, 3 years, or a permanent exclusion. Alternatively, contact xdaji support via live chat or email at support at xdaji.com — your account will be suspended within 24 hours, and your remaining balance refunded. Self-exclusion cannot be reversed before the exclusion period ends.

Yes — xdaji allows you to set daily, weekly, or monthly deposit limits directly from your account settings under the Responsible Gaming section. Once a limit is set, it takes effect immediately for reductions and after a 24-hour cooling-off period for increases, ensuring you cannot impulsively raise your own limit in the heat of the moment. These tools are provided free of charge and are available to all xdaji players regardless of account status.

xdaji customer support is available 24 hours a day, 7 days a week via live chat on the platform — this is the fastest way to get help. You can also reach the team by email at support at xdaji.com, or via WhatsApp between 08:00 and 24:00 Bangladesh Standard Time (BST, UTC+6). For responsible gaming concerns, our dedicated team handles all enquiries in strict confidence. Average response time via live chat is under 3 minutes.